They charge per firefighter. We insure the building.
Every other pager prices your response capacity — more responders, more money. We price what you're protecting instead, and leave the basics out of the tier ladder. The table below is the whole argument, including the one row where PagerDuty and Opsgenie beat us.
Side by side
Compared on how each product is packaged, not on price — plans change, and we'd rather point at structure than quote a number that goes stale.
| Capability | gravityloop | PagerDuty | Opsgenie |
|---|---|---|---|
| What you actually pay for | Protected services — people are free | Every licensed user | Every licensed user |
| Unlimited users on every plan | Invite the whole company | Priced per seat | Priced per seat |
| Cost of adding someone to a rotation | Nothing | Another seat | Another seat |
| Paying less for services that don't need 3am cover | Business-hours cover, priced lower | No — the bill is per user either way | No — the bill is per user either way |
| Pricing published without a sales call | Every plan, on the site | Higher tiers quoted by sales | Closed to new customers |
| Single sign-on | Base plan | Higher tier | Higher tier |
| SCIM provisioning | Base plan | Higher tier | Higher tier |
| Audit log | Base plan, exportable as CSV | Higher tier | Higher tier |
| Unlimited rotations, schedules & escalation policies | Free — they're the mechanism, not the asset | Varies by tier | Varies by tier |
| Slack, email & push paging | Unlimited on Pro | Included | Included |
| SMS & voice paging | Pooled per service, then metered at delivered cost | Unlimited on paid tiers, priced per user | Unlimited on paid tiers, priced per user |
| Open-source migration importer | Read the code before you hand over a token | Export tooling only | Export tooling only |
| Long-term availability | Actively developed | Actively developed | Announced end-of-life |
Packaging described as published by each vendor. Plans change — if something here is out of date, tell us at hello@gravityloop.io and we'll correct it.
Why teams actually switch
Three reasons come up in almost every migration conversation.
Nobody pays per person
Per-seat pricing on a pager makes teams under-license — leaving people off the rotation to control cost. We price what you're protecting, so adding a responder is free and deepening a rotation costs nothing.
The basics aren't a tier
SSO, SCIM, and the audit log are the things every team needs and the things most vendors price highest. They ship in our base plan.
A command, not a project
One command reads your schedules, escalation policies, users, and integrations. Most teams route a real alert in minutes.